Welcome to Veloncy World. Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
Information We Collect
We collect the following types of information when you use our website or contact us:
Basic details you share with us, such as your name, phone number, email, or delivery address.
Order information for processing and deliverineg your products.
WhatsApp, Instagram, or social media communication details when you reach out to us through those channels.
Website usage data such as pages visited, device type, and browser info (collected automatically for website improvement).
How We Use Your Information
We only use your information to:
Process and deliver your orders
Confirm payments and send order updates
Improve your shopping experience
Answer your questions and provide customer support
Share new arrivals, offers, or updates (only if you choose to receive them)
We never sell or share your data with third parties for marketing purposes.
How We Protect Your Information
Your information is stored safely and used only when necessary.
We take steps to:
Prevent unauthorized access
Protect your data during communication
Keep your personal details secure and confidential
Cookies
Our website may use cookies to:
Improve website performance
Remember your preferences
Make your browsing experience smoother
You can turn off cookies anytime through your browser settings.
Third-Party Services
Our website may include links to social media platforms such as:
YouTube
These platforms have their own privacy policies, which we do not control.
Delivery Information
At Veloncy, we aim to deliver your orders safely and on time.
📍 Karachi Delivery:
We offer a flat delivery rate of Rs 250 anywhere within Karachi.
🚚 Other Cities in Pakistan:
For all other cities, we charge a flat delivery rate of Rs 300.
All orders are packed with care, and you will receive updates once your parcel is dispatched.
You can request to:
View the information we have about you
Update your details
Ask us to delete your information
Just contact us through our official number or email.
Changes to This Policy
We may update this Privacy Policy when needed. Any changes will be posted on this page with the updated date.
Contact Us
If you have questions about this policy or your data, reach out anytime:
Email: [info@veloncyworld.com, veloncyworld@gmail.com]
Phone / WhatsApp: [+923314442932]
*Based in Karachi, Pakistan
Thank you for shopping with us! 💜